Outfix (“we”, “our”, “us”) is committed to protecting the privacy and personal data of its customers and website visitors. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with applicable laws of the Islamic Republic of Pakistan, including the Prevention of Electronic Crimes Act (PECA) 2016, relevant rules, and generally accepted data protection principles.

By accessing or using our website outfix.pk, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We may collect, process, and retain the following categories of information:

1.1 Personal Information

·       Full name

·       Email address

·       Phone number

·       Shipping and billing address

1.2 Account Information

·       Username and encrypted password

·       Order history and transaction records

1.3 Payment Information

·       Payment confirmation and transaction references required to complete orders
> Note: Outfix does not store full debit/credit card numbers, CVV codes, or banking credentials. All payments are processed through secure third-party payment gateways.

1.4 Technical & Usage Information

·       IP address

·       Browser type and version

·       Device type and operating system

·       Pages visited, session duration, and interaction data

1.5 Cookies & Tracking Data

Data collected automatically through cookies and similar technologies to ensure proper website functionality and improve user experience on outfix.pk.

2. Methods of Data Collection

We collect your information through lawful and fair means, including when you:

·       Register an account or place an order on outfix.pk

·       Subscribe to newsletters or promotional communications

·       Contact us via customer support, email, or website forms

·       Participate in surveys, reviews, or feedback activities

·       Browse our website (data collected automatically via cookies and analytics tools)

3. Purpose of Data Processing

Your personal information is collected and used strictly for legitimate business and legal purposes, including:

·       Processing, confirming, and delivering customer orders

·       Managing user accounts and providing customer support services

·       Communicating order updates, service notifications, and policy changes

·       Sending marketing and promotional communications where consent has been provided

·       Improving website performance, products, and services through analytics

·       Preventing fraud, misuse, and unauthorized activities

·       Complying with legal obligations, court orders, and regulatory requirements

4. Cookies & Tracking Technologies

Outfix uses cookies and similar technologies to:

·       Ensure secure and efficient website functionality

·       Remember user preferences and login sessions

·       Analyze website traffic and performance

Users may disable cookies through browser settings. However, disabling cookies may limit certain features and functionality of outfix.pk.

5. Data Security & Retention

We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards include:

·       SSL (Secure Socket Layer) encryption

·       Secure servers and access controls

·       Restricted internal access to personal data

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable Pakistani laws.

6. Disclosure & Sharing of Information

We may disclose your personal information only under the following circumstances:

·       To payment processors, courier services, and logistics partners for order fulfillment

·       To trusted third-party service providers assisting with hosting, analytics, IT support, and customer service

·       To government authorities, courts, or law enforcement agencies when required under Pakistani law

·       To marketing or customer engagement partners, strictly with your prior consent

Outfix does not sell, rent, or trade your personal data to any third party.

7. User Rights Under Pakistani Law

Subject to applicable laws, you have the right to:

·       Request access to the personal information we hold about you

·       Request correction, updating, or deletion of inaccurate or outdated data

·       Withdraw consent for marketing communications at any time

·       Request limitation or cessation of data processing, where legally permissible

Requests may be made by contacting us using the details provided below. We will respond within a reasonable timeframe in accordance with legal requirements.

8. Third-Party Websites

Our website outfix.pk may contain links to third-party websites. Outfix has no control over and assumes no responsibility for the content, security, or privacy practices of such external websites. Accessing third-party websites is at your own risk.

9. Policy Amendments

Outfix reserves the right to amend or update this Privacy Policy at any time to reflect changes in legal requirements or business practices. Updates will be published on outfix.pk with a revised “Last Updated” date. Continued use of the website following changes constitutes acceptance of the updated policy.

10. Contact Information

For questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal data, please contact:

·       Email: contactoutfix@gmail.com

·       Company Name: Outfix

·       Website: www.outfix.pk

This Privacy Policy is governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.